Legal
Privacy Policy
1. Introduction
CyberVantis Pte. Ltd. ("CyberVantis", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We may collect the following categories of personal data:
- Contact information (name, email address, company name) when you submit an enquiry
- Usage data (IP address, browser type, pages visited, time spent) via server logs or analytics
- Communications you send us, including email correspondence
- Professional information you provide in the course of a consulting engagement
We do not knowingly collect personal data from individuals under the age of 18.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate about potential or active engagements
- Deliver consulting services you have engaged us for
- Send you relevant updates about our platform (only where you have opted in)
- Improve our website and services
- Comply with legal obligations applicable to us in Singapore and other jurisdictions
4. Legal Basis for Processing
Where applicable (including under GDPR and Singapore's PDPA), we process your personal data on the following bases:
- Contractual necessity — where processing is required to fulfil a service engagement
- Legitimate interests — for website analytics and service improvement
- Consent — for marketing communications, where you have explicitly opted in
- Legal obligation — where required by applicable law or regulation
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your information with:
- Service providers who assist us in operating our website or delivering services (under appropriate data processing agreements)
- Professional advisors (lawyers, accountants) where necessary
- Regulatory or law enforcement authorities where required by law
Any third-party service providers are required to handle your data securely and in accordance with applicable law.
6. International Data Transfers
CyberVantis is headquartered in Singapore. If you access our services from outside Singapore, your data may be transferred to and processed in Singapore or other jurisdictions. We implement appropriate safeguards for any such transfers in accordance with the PDPA and other applicable frameworks.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for 24 months. Engagement data is retained for the duration required by our professional obligations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal retention obligations)
- Withdraw consent at any time where processing is based on consent
- Object to or restrict certain processing activities
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at privacy@cybervantis.io.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Cookies and Tracking
Our website may use minimal cookies for functional purposes (such as remembering your display preference). We do not currently use third-party advertising or tracking cookies. If this changes, this policy will be updated and appropriate consent mechanisms implemented.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact
For any privacy-related questions or requests, please contact:
CyberVantis Pte. Ltd.
Singapore
privacy@cybervantis.io